Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Knocked Off Co.

We aim to process and ship every order as quickly as possible while ensuring the highest quality.

Processing Times

  • Orders are processed within 1–3 business days.

  • During product launches, promotions, or holidays, processing may take slightly longer.

  • Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times after dispatch:

Australia

  • Standard Shipping: 2–8 business days

  • Express Shipping: 1–3 business days (where available)

International

  • Estimated delivery: 7–21 business days, depending on destination and customs processing.

Please note that shipping times are estimates and may vary due to carrier delays or circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number so you can follow your delivery.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

Knocked Off Co is not responsible for orders delivered to incorrectly entered addresses. If you notice an error, contact us immediately and we'll do our best to assist before your order is dispatched.

Lost or Delayed Parcels

If your parcel is significantly delayed or appears to be lost, please contact us and we'll work with the shipping carrier to investigate the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the packaging

We'll work with you to resolve the issue as quickly as possible.

Contact

For any shipping questions or support, please contact:

Email: knockedoffco@outlook.com

Thank you for supporting Knocked Off Co.